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Fair Usage Policy

HomepageFair Usage Policy

Our hosting plans are made for websites: blogs, business sites, online shops, membership sites and similar. "Unlimited monthly traffic" on our paid plans means you don't pay extra for visitors. It is not a limit we expect normal websites to reach. This page explains what fair use means, so every site on the server stays fast.

What every plan includes

Each plan has its own disk space, number of domains, email accounts, databases and files, as shown on the plan pages. Each account also has a fair share of the server's power:

PlanCPUMemoryProcesses at onceMonthly traffic
Free1 core512 MB1050 GB
Personal1 core1 GB20unlimited (fair use)
Reseller (each client account)1 core1 GB20unlimited (fair use)
Business2 to 4 cores2 to 6 GB40 to 80unlimited (fair use)

When a site reaches its share, it slows down for a moment instead of slowing down everyone else. Every database allows up to 30 connections at the same time (Business: 60), and each script may use up to 256 MB of memory (Business: 512 MB).

Not allowed on shared hosting

  • Using the account mainly to store or share large files: downloads, video or audio libraries, software mirrors, torrents.
  • Streaming video or audio from the account.
  • Storing backups or archives that are not part of a website.
  • Running background programs, bots, crypto mining, game servers, proxies or VPNs.
  • Bulk or unsolicited email. Each plan has an hourly and daily sending limit; for newsletters, mailing lists and autoresponders please use a mailing service such as Mailchimp or Mailjet.
  • Anything illegal, or content that harms other people or our network.

What happens when an account uses too much

  1. We warn you first. You get an email when you reach 80% and 95% of your disk space, files or monthly traffic, and when your site often hits its power limits. Each email explains what to do and how to upgrade.
  2. Free plan traffic: at 100% of the 50 GB monthly traffic the account pauses until the 1st of next month. You can upgrade at any time to continue straight away.
  3. Unlimited traffic plans: if an account's use is far above normal websites and affects others, we contact you and suggest a better plan, usually Business. We only limit an account without asking first if it puts the server at risk.
  4. We never delete your website because of usage without several warnings and a clear deadline.

Your own backups

Please always keep your own copy of your website files and databases, for example with a backup plugin or from your DirectAdmin control panel.

Questions

If you are not sure whether your project fits, ask us before you start: open a support ticket from your account.

Last updated: 24 October 2026

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